Returning student registration

As a returning student, you need to register online at the start of each academic year before you access your course for your next period of study. This ensures that we know you want to continue as a student, we can keep your student record open and allow you to retain access to University facilities and resources.

Students returning from a period of intermission are also required to register online. You will receive an email before you are due to return with further information.


Register online

When to register

Online Registration will open at the start of September. All students expected to register will be sent an email inviting them to register once the system is open.

You must complete your registration before you are able to continue your studies.

Postgraduate Research Students will need to complete registration before undertaking any supervision or research in the new academic year. Please continue to liaise with your Departmental Administrator and Supervisor regarding your research schedule and the options available to you.

Returning students must register no later than the 28th day of the term you are returning to study in order to avoid being withdrawn from your course under Registration Regulation 5.4

Right to Study checks for returning students

If you started your studies with us in 2020-21, and have not completed your Right to Study check, or if you have been advised by the International Services Team that you must bring your documents in person, you will be contacted in September with arrangements for you to complete this at the start of the new academic year.

List of accepted ID documents at Registration

Collection of student registration cards for returning students

If you started your studies with us in 2020-21, and have not been on campus to collect a student registration card, you will be contacted in September with arrangements for you to collect this at the start of the new academic year.

New student registration

Are you a new student who needs to register on your course? We can provide you with help and advice about how to register online and what you need to do once you arrive on campus.

Things you need to know

Paying your tuition fee

There are a number of ways you can pay your fees.

If you are required to pay some or all of your tuition fees, you need to pay a minimum of the first instalment of your tuition fees as part of Online Registration. A tuition fee invoice from the University will be emailed to you for your records once you have completed registration. The invoice will confirm the tuition fees charged, the payment options (either in full or by instalments) and the dates the payment(s) must be made if paying by instalments. Further information is available in the Tuition fee payment and liability policy (.pdf).

Student loans and grants

Undergraduate (UK/EEA) students

If you have an approved student loan you will receive information directly from the Student Loans Company during the summer.

If you are to receive a full tuition fee loan you will not be required to make a payment to the University.

If you have applied for a tuition fee loan but it has not yet been approved by the Student Loans Company at the time of registration, you should still complete Online Registration and commence your studies for the year.

If your loan has not been approved by the time the tuition fee payments are due (as detailed in the invoice issued to you), then you will be liable for your tuition fees, as per the tuition fee payment and liability policy (.pdf), and payment will be required in order for you to progress to the next term of study.

If your loan is approved after payment, the University will refund any payments you have made back to you. If you experience any issues with Student Finance funding being approved and would like further advice please contact askthehub@essex.ac.uk

Postgraduate (UK/EEA) students

If you are in receipt of a Student Loans Company Masters Loan or Doctoral Loan, you can register without making payment providing your loan has been approved at the point you complete online registration.

Please note that your loan is paid directly to you and, as such, you are liable to make payments to the University for your fees from this loan. For more information, please refer to our Tuition Fee Liability Policy (.pdf).

European and Swiss Students

If you haven’t already applied to the EU Settlement Scheme you will need to do so and we recommend you apply as soon as possible. We will have to check you have settled status later in this academic year to ensure you have the right to continue to study in the UK, we’ll be in touch with you by email.

Students from the EU, Switzerland, Norway, Iceland or Liechtenstein 

If you were living in the UK by 11pm 31 December 2020 you should have applied to the EU Settlement Scheme by the 30 June 2021 and will hopefully have already been granted pre-settled or settled status. If you didn’t apply by the deadline but were living in the UK by the 31 December 2020 and you have a ‘reasonable excuse’ you may be able to make a late application. Please be aware that, if you were told or believed you weren’t eligible to apply due being outside the UK for longer than 12 months, the Home Office introduced concessions that may mean you would have been eligible if you were outside the UK for longer than 12 months due to Covid-19, if you believe this concession means you should have been eligible it may be worth you reapplying. Further information about the EU Settlement Scheme is available from UKCISA. If you aren’t eligible to apply for this scheme you are likely to need to apply for a Student visa before returning to the UK and will require a CAS (Confirmation of Acceptance for Studies) to do so, please read the guidance on our immigration pages to find out how to request a CAS to make a Student visa application outside the UK.

The University will not need to check your immigration status if you are continuing the same Essex course in 2021/2022. However, if you are returning after a period of intermission or, started your course remotely overseas in 2020/21 and have not completed a right to study check, you will need to attend an in-person right to study check at your campus when you arrive. If you are granted digital immigration status and do not have an entry clearance sticker or Biometric Residence Permit, you will be asked for a share code so that we can check your immigration status online.

If you apply for UK immigration permission overseas, you should not travel into the UK before the date your permission to enter is valid from. If you have not been granted UK immigration permission or seek entry before your permission starts, you will be in the UK as a Visitor. Visitor’s to the UK cannot study full time degree courses that have a longer total duration than 6 months from start to finish and you will not be able to work or apply for another form of immigration permission from inside the UK. To find out more about the immigration documents you may need, please read our guidance document (.pdf) and contact our International Services Team if you have any concerns.

If you are starting a new Essex course, you’ll need to attend a right to study check event with all your documents, please read our information for new students.

This does not apply to nationals of the Republic of Ireland, you will require an Irish passport or Irish passport card.

Students with UK immigration permission

The University must check that all our students have the right to study with us throughout their course(s). You will have provided evidence of your UK immigration status when you started your course. If we require new or updated immigration documentation from you, our International Services Team will be contacting you via your Essex email address to let you know what you’ll need to do.

Please be aware that you will be unable to continue your course if we do not receive the evidence we require. To find out more about the immigration documents you may need, please read our guidance document (.pdf) and contact our International Services Team if you have any concerns.

If you are starting a new Essex course, you’ll need to attend a right to study check event with all your documents, please read our information for new students.

Students with Student or Tier 4 immigration permission 

If you are continuing the same course, you should be able to register online unless we need to check your immigration status, see the section above. However, the Home Office also requires us to ensure that your UK address and contact details are up to date. So, it's really important that, even if you haven't changed anything, you do as follows each September and whenever your details change thereafter:

  • During September - log in to your myEssex portal, select 'update personal details' and press 'update' (even if there are no changes).

Our International Services team will run a check later in the Autumn term to make sure you have updated your contact details recently, we will be in touch with you by email if your details are incomplete or haven't been updated since August.

Don't forget - you will need to inform others of changes to your personal details/circumstances including the Home Office. If you are registered with the Police you must update your certificate within 7 days of a change at your local Police Station. Visit our immigration pages for more information.

Replacement registration cards

Owing to COVID-19, our Student Services Hubs are operating remotely, with staff working from home. Therefore replacement registration cards cannot be produced at this time.

Once the campus reopens, please contact the Student Services Hub to request a replacement card. There is a charge of £5 for this service.

If you need help

If you have problems registering, the Student Services Hub can provide guidance. Alternatively, contact us using Live Chat.

Getting a registration error code?

Error code 2:

Our records indicate you are a student of one of our partner institutions.

Please ensure you complete the Registration process with your institution, who will then confirm this to us so we can complete your registration remotely.

Error code 3:

There is an error in your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.

If you continue to experience issues with accessing Online Registration please use the Live Chat facility, quoting error code 3.

Error code 4:

There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.

If you continue to experience issues with accessing Online Registration please use the Live Chat facility, quoting error code 4.

Error code 5:

There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.

If you continue to experience issues with accessing Online Registration please use the Live Chat facility, quoting error code 5.

Error code 7:

Unfortunately you are unable to complete your registration online.

Please contact the Registration Team, quoting error code 7, and they will confirm the arrangements for your Registration.

Error code 8:

Unfortunately you are unable to complete your registration online.

Please contact the Registration Team, quoting error code 8, and they will confirm the arrangements for your Registration.

Error code 9:

There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.

If you continue to experience issues with accessing Online Registration please use the Live Chat facility, quoting error code 9.

Error code 10:

There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.

If you continue to experience issues with accessing Online Registration please use the Live Chat facility, quoting error code 10.

Error code 11:

Unfortunately you are unable to access Registration at this time.

If you require a visa to study in the UK, you may need to provide evidence of this to our International Services Team.

Once this has been received and approved, you will be able to register.

If you have been asked to provide evidence of your qualifications or certificates, please send these to the Admissions Team.

Once this has been received and approved, you will be able to register.

If you continue to experience issues with accessing Online Registration please use the live chat facility, quoting error code 11.

Error code 12:

If you are awaiting the outcome of assessment for 2020/21, or of summer reassessment (voluntary or compulsory) from the Board of Examiners, you must await this outcome before your student record for 2021/22 can be created.

Once you have received your results, your new student record will be created and you will be able to register.

Information is also available on our Rules of Assessment pages.

If you continue to experience issues with accessing Online Registration please use the live chat facility, quoting error code 12.

Error code 13:

There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.

If you continue to experience issues with accessing Online Registration please use the Live Chat facility, quoting error code 13.

Error code 14:

There is an error in the course dates displayed on your record, which we are working on fixing.

Once this has been fixed you will be able to register.

Error code 15:

Your student registration for the 2021/22 academic year is complete.

Please complete your Online Welcome Programme.

Error code 16:

Your student record indicates that you have an outstanding debt to the University.

Please contact the Income Team in order to make payment arrangements.

Error code 17:

The online registration system is not currently open.

Our registration web pages have more information about the online registration process.

Error code 18:

Your student record indicates that you were given multiple options by the Board of Examiners. You must decide which option you wish to proceed with before you will be able to register.

Please refer to your decision from the Board of Examiners for further details.

Information is also available on our Rules of Assessment pages.

If you continue to experience issues with accessing Online Registration please use the Live Chat facility, quoting error code 18.

Error code 20:

Your student record indicates that you have an outstanding non-educational debt to the University. This may include fees for accommodation, replacement keys or fobs, or student conduct fines.

Please email the Income Team in order to make payment arrangements.

You will not be able to register until you have made satisfactory payment arrangements.

Error code 21:

Online registration is currently closed.

Please visit Student Services Hub for further information, or contact us via Live Chat for assistance.

Error code 22:

Our records indicate you are a student of one of our partner institutions.

Please ensure you complete the Registration process with your institution, who will then confirm this to us so we can complete your registration remotely.

Error code 24:

There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.

If you continue to experience issues with accessing Online Registration please use the Live Chat facility, quoting error code 24.

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The University of Essex celebrates diversity and challenges inequality. We're committed to sustaining an inclusive and diverse community where everyone can benefit from being a member of it and opportunities are made available to all.

We encourage you to take a good look around and bookmark the Student Directory. You'll find useful and important information on student communities, access and disability, healthcare, wellbeing and much more!

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Need help?

If you need any further help and advice, please contact or visit the Student Services Hub who will be happy to assist you.