Your student IT account

Your username and password give you access to most University IT services. You must not share your password with anyone.

Getting your IT account

The Registration Office will contact you by email or post to let you know when and how you can collect your IT account details. This usually happens shortly after your application has been processed and you have been accepted.

Once you receive notification, you can collect your account details online.

Your password

You should change your password immediately if you've just got your account. After we won't ask you to change your password again, unless it's for security reasons.

• Change your password

Your external email address, passphrase and security question

If you create a passphrase, security question and answer, and provide us with an alternative email address, you can reset your password online.

• Manage your external email address and passphrase