The IT Helpdesk is your first point of contact for all problems and queries relating to our services. We provide first line support and operate a local IT Helpdesk at each of our three campuses.
Contact us online via our customer portal - it's the quickest and easiest way to get in touch with our support teams and is available 24/7. Sign in with your University username and password.
Our support hours are 8.30am to 6.00pm, Monday to Friday. Excludes University closure days.
01206 87 2345
|Campus||Where to find us||Open hours|
|Colchester||Learning Hub, Silberrad Student Centre||Sorry, our walk-in service is currently unavailable.|
|Southend||TF.2.03, Info Point, Learning Hub.||
Monday to Friday, 8.45am to 5.00pm
|Loughton||Library and IT Center, Hatfields||Library staff are able to assist with basic queries, such as access to eduroam and password changes.
Check opening hours for availability.