Supported email software and apps
We support the following versions of Outlook:
- Windows: Outlook (2016, 2019, 365)
- macOS: Outlook (2016, 2019, 365)
- iOS and Android: Outlook app
- Linux: Use Outlook Web App (Webmail)
If you are using an older version of Outlook, please update to a newer version, which you can get from portal.office.com. This is necessary because older versions of Outlook do not support modern authentication methods.
Can I use other email software/apps? You may be able to use other email software/apps that support modern authentication, but we don’t recommend them as we don’t support or provide instructions for these.
Supported authentication methods
As of October 2021, only modern authentication methods are supported.
Modern authentication completely supports multifactor authentication (MFA) which is a key security service for protecting our University against cyber threats.
Not supported authentication methods
The following basic authentication methods are not supported:
- Exchange Web Services
- Exchange ActiveSync
- MAPI Over HTTP
- Offline Address Book
- Authenticated SMTP
- Outlook Anywhere (RPC over HTTP)
- Reporting Web Services
If your email software/app uses one of these basic authentication methods, you will need to update it to use modern authentication or change to different email software/app that's listed above.