Changes to accommodation following the COVID-19 outbreak

Our campuses will remain open to support anyone for whom the University continues to be your home. 

The following accommodation blocks constitute University accommodation:

  • In Colchester: South Courts; The Towers; Wolfson Court; The Houses; The Copse; The Meadows; University Quays.
  • In Southend: University Square.

 The Government has set out specific guidance for students living in halls of residence regarding what to do if you need to self-isolate  so please make sure you regularly review for updates. We also have useful information available regarding ordering food and other support services, plus the University will provide a free quarantine pack to those self-isolating. 

Students arriving in October for the new academic year 2021-22 will be offered free quarantine accommodation for a period of 10 days prior to the start of welcome week. You will need to apply for this accommodation in addition to your full year requirements and an application form will be able here nearer the time. You will also need to order a quarantine pack. Details on how to do this will also be available here nearer the time.

Changes to our campus accommodation policy

Accommodation Essex have made changes to their rental policies in order to be as flexible as possible during the pandemic. We understand that a number of you are planning to study remotely at first and then arrive on one of our campuses later.

As part of our commitment to putting our students at the heart of all we do, we are extending our flexible accommodation arrangements:

  • If you do not already have a contract for accommodation but want to apply to live on campus and have one of the Government's compelling reasons to come to campus, such as you have face-to-face teaching, then you can apply. Please contact us for an application form at
  • For students who have not yet moved into University accommodation, either because they deferred occupancy or are studying on courses that commence in January, or for those who have paused their tenancy during the autumn term, accommodation charges for the Spring Term will only commence from the point that you move in. 
  • For students who have been resident in our accommodation, but have left our campuses for the vacation before the end of term due to the requirements of the Government’s travel window, we will reimburse you for 10 days of accommodation between 9 December and the end of term on 18 December when you were not able to be resident on campus.
  • Email when you have a definite date of return (once restrictions have been lifted and the University confirms it is safe to return) so that we can arrange a new key for you
  • If you do not give prior notice of your return then your contract may be reinstated from the when it was first paused.

Whenever you intend to arrive, please make sure you are familiar with where you need to collect your key by checking our arrival information for Colchester and Southend.

Students who have not yet arrived

If you are due to arrive on campus (but have not yet moved in) we are offering flexible contract start dates. This means we will hold the room and you will not be charged rent until you collect your key and move in. If you have decided you no longer want your campus accommodation, then you should email and we will cancel it at no cost.

Students who are here and want to leave

If you wish to leave your accommodation contract, please contact our Student Support team, as they will need to assess your reasons for wanting to cancel your contract, as we do not ordinarily release students, as per our Terms and Conditions of Residence.

How can a student pause their accommodation contract?

The deadline to request to pause your contract has now passed and no more requests will be processed.

Can students leave their belongings in their room if they pause their accommodation contract?

If you pause your contract, you should take all your belongings with you until you return, or arrange for them to be stored. You can arrange storage on campus at central stores – take a look at the central stores page on our website for more information.

Will rent rebates be available to students in private accommodation?

We are, and will continue to, working with private providers to encourage them to provide comparable flexibility to students who are living in off-campus accommodation.

Off-campus accommodation

We really appreciate that many students do not live in University accommodation, living off campus in shared houses or in privately run units. Whilst the University cannot compel other landlords to follow suit, we are writing to all providers of student accommodation, informing them of the decision the University has taken and urging them to show similar flexibility. 

Contact us
Contact us
Accommodation Essex Contact us at the Student Services Hub if you have any queries about your accommodation.