To be eligible for an IT account you need to be registered with HR. You can access the majority of University IT services with your Essex username and password. You must not share your password with anyone.
Get your IT account details
You can get your account details online. You should change your password immediately if you've just got your account. After that you'll need to change your password once a year - we'll email you reminders.
You’ll need to set up a security feature called multi-factor authentication (MFA) the first time you sign in. To set up MFA you’ll need a mobile phone, tablet or landline phone. We recommend using the Microsoft Authenticator app.
Each teaching room lectern comes with a PC that you can log into using your Essex user name and password.
If you're in a teaching room and urgently need support with the equipment, or if you need to report a problem, you can:
Colchester Campus: call 3220
Southend and Loughton Campuses: contact your local IT Helpdesk.
Teaching using Zoom
You can check your timetable calendar to see which Zoom rooms have been scheduled for you, and check in advance to see which type of Zoom Room you will be teaching in. Find out more about types of Zoom Rooms and how to use them.
The Technology-Enhanced Learning (TEL) team provide advice, training and support on most forms of educational technology. They can help you with Moodle, Zoom, Panopto and Poll Everywhere. They can also help you choose the right learning technologies to support your particular teaching and learning practices. Visit the TEL pages in Moodle.
The University is regularly targeted by phishing attacks so it's important you learn ways to protect yourself. Find out more about phishing, and how to spot and report it.
Antivirus software (CrowdStrike) is installed and runs automatically on all University-owned devices to help protect against viruses and malware, such as ransomware and spyware.
Keeping information safe
It’s important to know how to keep information safe when you are out and about. Data security is everyone’s responsibility, and data loss can lead to fines or reputational damage for the University. Find out more about working with information and data.
We have lots of information, help articles and answers to frequently asked questions on the Staff Directory. Visit https://www.essex.ac.uk/staff and use the search box to find what you are looking for.
If you need to speak to someone about IT, you can contact the IT Helpdesk.
If you need support for using any of our learning technology tools, contact the TEL team.
The TEL team regularly run workshops that explore new and exciting learning technologies and encourage staff to experiment with Moodle's more advanced features. They can also help you get more out of presentation software like Microsoft PowerPoint, Apple Keynote, Google Slides and Prezi.
To find out more about our current training schedule or to book onto a waiting list visit the TEL training page.
As a member of staff at Essex, you get a free subscription to LinkedIn Learning, an online educational platform that helps you discover and develop business, technology-related, and creative skills through expert-led course videos. Get started with LinkedIn Learning.
You can also add LinkedIn Learning content to your Moodle courses to support your online module delivery.