Dr Wenjuan Zeng
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Email
w.zeng@essex.ac.uk -
Telephone
+44 (0) 1702 328526
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Location
GB.3.20, Southend Campus
Profile
Biography
Dr Wenjuan Zeng is a Lecturer in Business Analytics at the University of Essex, Essex Business School. She completed her PhD at Cardiff Business School in 2022. Her research interests cover a wide range of topics, including Operations Management and Data Analytics. Her previous research has focused on green innovation, supply chain quality management, and business analytics in the healthcare industry. To carry out her research, Dr Zeng employs various methods, including quantitative research, fsQCA, sentiment topic (JST) and latent Dirichlet allocation (LDA) topic modelling techniques. She has published work in journals such as Industrial Marketing Management, Journal of Business Research, and Journal of Retailing and Consumer Services.
Qualifications
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PhD Cardiff University,
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Master University of Southampton,
Research and professional activities
Research interests
Supply Chain Management
Big data analytics
Green Innovation
Teaching and supervision
Current teaching responsibilities
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Global Supply Chain and Operations Management (BE275)
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Global Logistics Management (BE428)
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Professional and Academic Development 2 (BE906)
Publications
Journal articles (5)
Li, X., Xu, M., Zeng, W., Tse, YK. and Chan, HK., (2023). Exploring customer concerns on service quality under the COVID-19 crisis: A social media analytics study from the retail industry. Journal of Retailing and Consumer Services. 70, 103157-103157
Li, X., Zeng, W. and Xu, M., (2022). The Moderating Role of IT Capability on Green Innovation and Ambidexterity: Towards a Corporate Sustainable Development. Sustainability. 14 (24), 16767-16767
Zhang, M., Zeng, W., Tse, YK., Wang, Y. and Smart, P., (2021). Examining the antecedents and consequences of green product innovation. Industrial Marketing Management. 93, 413-427
Tse, YK., Zhang, M., Zeng, W. and Ma, J., (2021). Perception of supply chain quality risk: Understanding the moderation role of supply market thinness. Journal of Business Research. 122, 822-834
Zeng, W., Tse, MYK. and Tang, M., (2018). Supply chain quality management: An investigation in the Chinese construction industry. International Journal of Engineering Business Management. 10, 184797901881061-184797901881061