Advice and Students walking on campusHelp for Students

What to do if you have problems

It depends on who you are, and what kind of problem you have.

Academic Problems

If your problem is academic, you should talk first of all to the class teacher, then to the person who is in charge of the module or course, then to your Scheme Director (the person in charge of your degree scheme).
If none of them can deal with the problem to your satisfaction, your next point of call should be the Head of Department.

If you are a Research Student, you should first of all discuss things with your Supervisor. If this does not help, you could talk to one of the people on your research committee, or to the Graduate Research Coordinator

Personal Problems

If you have personal problems, you should feel free to discuss them with any member of staff you feel comfortable with (that is, you should think of every member of staff as a potential advisor).
In case you don't know who you want to talk to, the Department has an advising team. Add @essex.ac.uk to form full e-mail address.

Staff Mentors:

  • Ms Sue Shepherd [Departmental Administrator]: sueshep
  • Mrs Sam Durling [Undergraduate Administrator]: sdurling
  • Mr Anthony Lilley [Senior Advisor]: adlilley
  • Dr David Britain: dbritain
  • Ms Gladis Garcia [1st Year Languages]: gladis
  • Dr Wyn Johnson [1st Year Linguistics]:  wyn
  • Dr Beatriz Paiva [Students with disabilities]: bdepaiva
  • Mrs Khadija Radford: dija

In theory one of the team is available to see people every day of the week. To find out which one is available at any given time, the best thing is to see the Undergraduate Administrator.

Student Mentors:

The Department has a team of student mentors whose role is to provide you with a student perspective on any problems (whether academic or personal) that you may have, and to offer help and advice (or put you in touch with other people who may be better placed to help you).  Below are details of our team of student mentors for the year 2008-09.

The Department has a team of student mentors whose role is to provide you with a student perspective on any problems (whether academic or personal) that you may have, and to offer help and advice (or put you in touch with other people who may be better placed to help you).  Below are details of our team of student mentors for the current year.

2009-2010

  • Mr Michael Bass: mdbass
  • Ms Deana Carey: dcarey
  • Miss Emma Cook: elcooke
  • Miss Rebecca Frith: rjfrit
  • Miss Iolanda Gomes: icgome
  • Miss Sylvia Linscott: sjrlin
  • Miss Ioanna-Elli Papoutsani: iepapo
  • Miss Katherine J. Sims: kjsims

More Sources of Help and Support

Other places you might turn for advice include:

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Last modified on 06 August 2009.